People  |  Culture  |  Processes

Training & Workshops

My trainings are characterized by interactive and agile formats. This is how I ensure that the participants can connect new content with their own experiences and situation. In addition, I pay close attention to an implementation-oriented teaching, which always deals with possible, concrete steps. If suitable, the trainings can have an on-the-job extension, enabling you and the participants to work directly on little projects or on-site analysis.

On request, I also offer workshops on the same content to work directly on your specific goals.

TRAINING ON CULTURE:

  • What is Digital Fitness and what is it for?
  • Processes and Business: Requirements for Digital Fitness
  • People and Culture: Digital Mindset – why is it important?
  • Digital Fitness Step by Step: Fields of Action
  • What do we need to start a TRANSFORMATION?
  • What do we have to pay attention to when planning?
  • How do we shape the different phases?
  • How do we accompany the changes? What kind of Management of Change is needed?
  • How do we ensure co-creation, ACCEPTANCE and conviction?
  • How do we ensure sustainable success?
  • How do we become sustainable and ensure success in the long term?
  • How do we ensure that we are able to deal well with CHANGES in the world and in the market?
  • What does this mean for our employees and executives?
  • Management of Change: Basics and Elements
  • Estimate and plan resistance and reluctance using the force field analysis
  • How to truly involve employees instead of taking them with you or getting them on board.
  • Flexible reaction and control in critical project phases
  • Know and avoid typical mistakes
  • General insights in Management of Change concepts
  • Why nobody likes changes?
  • Different phases in transformation efforts
  • How to deal with reluctance?
  • Be ready anytime: How to implement MoC concepts in project planning?
  • How do we create and convey a vision?
  • How do we plan successful communication campaigns?
  • How do we develop persuasiveness?
  • How do we involve employees and encourage goal-oriented participation?
  • What does NEW WORK mean?
  • Which corporate culture fits a New Work approach?
  • Does New Work need New Leadership?
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TRAINING ON PROCESSES:

  • What is a Smart Factory and what are its advantages?
  • The path to the Smart Factory in 4 different stages
  • What is the role of humans in a Smart Factory?
  • Where to start? Which prerequisites must be worked on?
  • Data Lakes and Big Data: Why do we collect data at all?
  • The people at the heart of the IT-landscape
  • Data logistics: a decisive prerequisite
  • Brief overview: Digital helpers and technologies to simplify daily work
  • Collect, cluster and understand digitization terms
  • What is hype and marketing?
  • What is relevant and why?
  • First ideas for fields of action and next steps
  • My mailbox, my home – how did that happen?
  • Working without internal e-mails – is that possible?
  • Information classes in companies – there are only a few
  • Brief overview: Current communication possibilities/technologies and how to use them purposefully.
  • Basics Smart Business
  • The people at the heart of the IT-landscape
  • Simplify your work with the help of RPA
  • Basics of workflow technology and workflow planning
  • Basics to join in and plan first steps
  • Terms: Industry 4.0, big data, AI, digital twins, OPC UA, MES and co – what do they mean?
  • SMART FACTORY – which TRENDS stand out?
  • Smart Factory – which common obstacles do we have to deal with?
  • The way to the Smart Factory in 4 stages
  • Requirements: REAL-TIME CAPABILITY, digital networking, interfaces and transparency
  • Industry 4.0 now: What can we do immediately and what decisions can we make later?
  • How can we determine, describe and measure our current state?
  • How do we derive meaningful next steps?
  • Simply examine processes
  • Process Mapping basics
  • Discovering and naming potentials
  • Identify and implement quick wins
  • Why are consistently implemented digital workplaces helpful?
  • How is my job made easier?
  • What do we have to pay attention to?
  • People at the heart of IT-LANDSCAPE and how this approach makes daily work easier.
  • Planning tools: How do I use Use Cases and BENEFIT MAPS skillfully?
  • Implementation approaches: Pilots – helpful or not? Multipliers and key users – what can they do and what not?
  • Assisting CHANGE: What hurdles and obstacles usually arise and how can we handle them?
  • Governance, policy deployment and leadership.
  • What is VALUE, what is waste?
  • Know and understand TIM WOODS
  • Examples and exercises “Learning to see”
  • FLOW AND PULL – what does that mean?
  • TAKT, establish balance, reduce cycle times.
  • The “real world”: analyzing constraints and working them in.
  • What is value, what is WASTE?
  • Examples from everyday office life.
  • First steps for less waste.
  • Performance, quality and improvement – the pillars of shop floor management.
  • KPI- as little as possible, as much as necessary.
  • The daily DIALOG – how does it work?
  • Transparency in the office – how does it work?
  • KPI in the office – possibilities to track performance, quality and improvement.
  • TOGETHER we are stronger – acting in time, coping with bottlenecks as a team, solving problems together.
  • How robust is the process?
  • INTERFACE ANALYSIS
  • Are the responsibilities clear and consistent?
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TRAINING FOR HUMAN SKILL AND EXPERTISE:

  • Unlike usual – how does that work? How can little surprises help?
  • Clear service orientation – how can we always offer added value?
  • How do I find out what the customer really needs and wants?
  • How do we pick up DIGITAL NATIVES? What do we have to keep in mind when talking to them?
  • Knowing QUESTION TECHINIQUES and how to use them at the right time.
  • Simple techniques for more creative answers.
  • Improve the quality of projects with asking questions purposefully.
  • Simple methods for MORE IDEAS.
  • Tackle problems in a structured way and solve them.
  • Changing perspectives, find root causes and better idea quickly.
  • What is my role as moderator?
  • How do I make sure that the GROUP works on the topic?
  • How do I make sure that the GOAL is achieved?
  • 3*3 METHODS for different phases of a moderation.
  • Attention: How do I make everyone listen?
  • Content: How do I make sure that my message is clear?
  • Result: How do I prepare decisions?
  • Prioritize quickly and correctly.
  • Clever and consistent use of “right-now” concepts.
  • Digital helpers: clever use of applications, rules and automations.