Digital Business Excellence – improving efficiency and motivation

Today brings special challenges; both for companies and employees: Many areas are required to deal with extensive changes. Here, not only digitization plays an essential role, but also agility in project management and a future-proof corporate culture are becoming more and more important. All these changes are happening at the same time.

People, culture, processes – these aspects cannot be separated. Genuine sustainable success is achieved in particular when we consciously work in the intersection of these aspects. This is how truly smart processes are created and this is how digital business excellence is born!

Digital technologies now offer a wide range of possibilities here. For example, digital processes can be used not only to simplify processes, but also to make new services or even new business models possible. In addition, the data generated by the processes can be used to gain further insights and opportunities for further development.

Here, both the costs and the resulting benefits must always be in good proportion.
A digital process will work well if it is easy to use and well prepared.


Requirements, Technologies, Implementation Speed

In addition, the implementation and use of the necessary technologies has become much easier in recent years. Where previously many processes, interfaces and workflows had to be laboriously defined and programmed, today low- or no-code apps help to achieve the goal much faster.
To gain more speed here, we should ask ourselves what requirements we should have for processes today and what these then mean for the analysis and design of processes.:

  • What makes an excellent process today?
  • What requirements should an excellent process fulfill today?
  • Can we still analyze processes in the same way as before?
  • Are we really ready for new processes and technologies?
  • Do the design principles that have dominated in recent years, such as lean principles, still apply today?
  • What technologies do we really need and for what purposes do we want to use them?
  • How do we actually ensure that the processes also reach the people and make their daily work easier?

These are all questions that need to be answered if we want to design processes that are truly excellent and up-to-date.

Would you like to know how to do this? Contact me.


Better efficiency and digital transformation cleverly combined

#DigitalExcellence #BI #RPA #Workflows #LeanAdmin #ProcessExcellence #DigitalTransformation #BigData #DigitalWorkplace #ProcessMining #DataLogistics

People, culture, processes – every company is made up of these elements – and each of these elements will be affected by digitalization – ALL AT THE SAME TIME.

This challenge can only be met with the appropriate knowledge and willingness to shape the future. Every company needs to deal with it. The company’s own employees play a decisive role in this: they know the company, the business and the market best. However, they often lack an idea of where to start: For the first steps towards Digital Business Excellence and the identification of individual fields of action, I offer the following starter package:

  • TERM SLAM Digitalization (1/2 day).
    Seeing through the thicket of terms
  • Preparing digital processes optimally and designing them efficiently (2 days)
    Clever planning of workflows and beneficial integration of RPA into processes
  • GAP analysis and analysis of the IT landscape (2 days)
    Know and describe your own status quo; identify potentials and gaps
  • Data Lakes and Big Data: Why do we collect data at all?
  • The people at the heart of the IT-landscape
  • Data logistics: a decisive prerequisite
  • Brief overview: Digital helpers and technologies to simplify daily work
  • Basics Smart Business
  • The people at the heart of the IT-landscape
  • Simplify your work with the help of RPA
  • Basics of workflow technology and workflow planning
  • Simply examine processes
  • Process Mapping basics
  • Discovering and naming potentials
  • Identify and implement quick wins
  • People at the heart of IT-LANDSCAPE and how this approach makes daily work easier.
  • Planning tools: How do I use Use Cases and BENEFIT MAPS skillfully?
  • Implementation approaches: Pilots – helpful or not? Multipliers and key users – what can they do and what not?
  • Assisting CHANGE: What hurdles and obstacles usually arise and how can we handle them?
  • Governance, policy deployment and leadership.
  • What is value, what is WASTE?
  • Examples from everyday office life.
  • First steps for less waste.
  • Transparency in the office – how does it work?
  • KPI in the office – possibilities to track performance, quality and improvement.
  • TOGETHER we are stronger – acting in time, coping with bottlenecks as a team, solving problems together.